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Out West Coffee
Effective Date: July 25, 2026
Welcome to Out West Coffee. These Terms & Conditions govern your use of our website, products, services, online store, and any purchases made through outwestcoffee.net or any related Out West Coffee website.
By accessing our website, placing an order, creating an account, subscribing to a product, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use this website or purchase products from us.
This website is operated by Out West Coffee.
For questions regarding these Terms, orders, shipping, refunds, or customer support, you may contact us at:
Email: info@outwestcoffee.net
Phone: (775) 790-4503
Website: outwestcoffee.net
Out West Coffee sells coffee, coffee-related products, and other goods that may be offered through our website from time to time.
We make every effort to display product descriptions, prices, images, roast details, sizes, and availability as accurately as possible. However, we do not guarantee that all product descriptions, photos, pricing, or other content on the website will be completely error-free.
We reserve the right to correct errors, update product information, change pricing, modify product availability, or discontinue any product at any time without prior notice.
When you place an order through our website, you agree that all information you provide is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:
If your order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.
All prices are listed in U.S. dollars unless otherwise stated.
We accept payment through the payment methods shown at checkout, which may include credit cards, debit cards, PayPal, or other third-party payment processors.
By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.
Out West Coffee does not directly store full credit card details. Payments are processed through secure third-party payment processors. Your use of those payment services may also be subject to their own terms, policies, and security practices.
Sales tax may be charged where required by law. The amount of tax applied to your order may depend on your shipping address, billing address, product type, and applicable state or local tax rules.
Out West Coffee may ship orders within the United States, subject to availability and carrier restrictions.
Shipping times are estimates only and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, inventory availability, high order volume, incorrect shipping information, or other circumstances outside our control.
Customers are responsible for providing a correct and complete shipping address. Out West Coffee is not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete shipping information provided by the customer.
If a package is returned to us because of an incorrect address, failed delivery attempt, refusal, or other customer-related issue, additional shipping charges may apply to resend the order.
Out West Coffee may offer free shipping promotions, including free shipping on qualifying orders over a specified amount.
Free shipping offers may be changed, limited, or discontinued at any time. Free shipping thresholds are calculated before taxes, shipping fees, and after discounts unless otherwise stated.
If local pickup, local delivery, or special delivery arrangements are offered, customers are responsible for following the instructions provided at checkout or through direct communication with Out West Coffee.
Orders not picked up within the stated timeframe may be subject to cancellation, restocking, or other limitations at our discretion.
Out West Coffee may offer subscription-based purchases for recurring coffee deliveries or other products.
By purchasing a subscription, you authorize Out West Coffee or our third-party payment processor to charge your selected payment method on a recurring basis according to the subscription frequency selected at checkout.
Subscription prices, products, shipping rates, and availability may change over time. If material changes are made to a subscription, we may notify customers when required or appropriate.
Customers are responsible for managing their subscriptions, including updating billing information, shipping information, pausing, canceling, or modifying subscription details.
Unless otherwise stated, subscriptions will continue until canceled by the customer or terminated by Out West Coffee.
You may cancel your subscription through your account portal, by following the cancellation instructions provided on the website, or by contacting us directly.
Cancellation requests should be submitted before the next billing date. If a subscription order has already been processed, roasted, packed, shipped, or prepared for fulfillment, that order may not be eligible for cancellation or refund.
Discount codes, coupons, promotional offers, and special pricing are subject to change or cancellation at any time.
Promotions may be limited by expiration date, product type, order minimum, customer eligibility, or other restrictions.
Out West Coffee reserves the right to reject, cancel, or modify promotional offers if we believe they are being misused, abused, duplicated, or applied in error.
Discounts generally cannot be combined unless specifically stated.
Because coffee is a consumable food product, we generally do not accept returns on coffee products once they have been shipped or delivered.
However, customer satisfaction is important to us. If there is a problem with your order, please contact us at info@outwestcoffee.net within 7 days of receiving your order.
We may offer a replacement, store credit, partial refund, or full refund at our discretion depending on the situation.
Refunds or replacements may be considered for issues such as:
We may request photos, order details, or additional information before approving a refund or replacement.
Shipping fees may be non-refundable unless the issue was caused by an error on our part.
If your package arrives damaged, please contact us as soon as possible with photos of the packaging and product.
Once an order has been transferred to the shipping carrier, some delivery issues may need to be handled directly with the carrier. Out West Coffee is not responsible for stolen packages, packages marked as delivered but not received, or delivery issues caused by incorrect shipping information.
We will make reasonable efforts to help resolve shipping issues, but replacement or refund decisions are made at our discretion.
Coffee is best enjoyed fresh and should be stored properly after delivery. Customers are responsible for storing coffee in a cool, dry place away from excessive heat, moisture, direct sunlight, or strong odors.
Out West Coffee is not responsible for product quality issues caused by improper storage, delayed opening, or conditions outside our control after delivery.
Our products may be processed, packaged, stored, or handled in facilities that may also contain allergens or ingredients such as nuts, dairy, soy, wheat, or other common allergens.
Customers with food allergies, sensitivities, or dietary restrictions are responsible for reviewing product information and contacting us with questions before purchasing.
Out West Coffee does not guarantee that products are allergen-free unless specifically stated.
You agree to use this website only for lawful purposes.
You may not:
We reserve the right to restrict access, cancel orders, disable accounts, or take other appropriate action if we believe these Terms have been violated.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.
You agree to notify us immediately if you believe your account has been accessed without authorization.
Out West Coffee is not responsible for losses caused by unauthorized account access due to weak passwords, shared login information, compromised email accounts, or customer negligence.
All content on this website, including text, images, logos, graphics, product names, branding, design elements, videos, and other materials, is owned by or licensed to Out West Coffee unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use our website content or branding without prior written permission.
If you submit reviews, comments, photos, testimonials, feedback, or other content to Out West Coffee, you grant us permission to use, display, reproduce, edit, and share that content for marketing, website, social media, or business purposes.
You agree not to submit content that is false, defamatory, offensive, unlawful, infringing, or misleading.
We reserve the right to remove or refuse any submitted content at our discretion.
Our website may contain links to third-party websites, tools, plugins, payment processors, shipping providers, social media platforms, or other external services.
Out West Coffee is not responsible for the content, privacy practices, terms, security, availability, or actions of third-party websites or services.
Your use of third-party services is at your own risk and may be subject to their separate terms and policies.
By placing an order, creating an account, signing up for a newsletter, or submitting your email address, you may receive transactional emails related to your order, account, subscription, or customer service request.
If you opt in to marketing emails, you may also receive promotional messages, product updates, discounts, or announcements from Out West Coffee.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Please review our Privacy Policy for more information.
To the fullest extent permitted by law, Out West Coffee, its owners, employees, contractors, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, products, services, or inability to use them.
This includes, but is not limited to, damages related to lost profits, lost data, business interruption, delivery delays, website errors, product misuse, third-party services, or unauthorized access.
Our total liability for any claim related to an order shall not exceed the amount paid by the customer for that specific order.
We make reasonable efforts to keep our website accurate, secure, and available, but we do not guarantee that the website will always be error-free, uninterrupted, secure, or free from viruses or harmful components.
Products and services are provided “as is” and “as available” unless otherwise stated.
You agree to indemnify and hold harmless Out West Coffee, its owners, employees, contractors, partners, suppliers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:
Out West Coffee may update or modify these Terms & Conditions at any time.
When changes are made, the updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated Terms.
These Terms & Conditions shall be governed by and interpreted according to the laws of the State of Nevada, without regard to conflict of law principles.
Any disputes shall be handled in the appropriate courts located in Nevada unless otherwise required by law.
If you have questions about these Terms & Conditions, please contact us:
Out West Coffee
Email: info@outwestcoffee.net
Phone: (775) 790-4503
Website: outwestcoffee.net
